Shipping Policy
1. Shipping Zones
We deliver to many countries, including:
🇫🇷 France, 🇨🇦 Canada, 🇺🇸 United States, 🇬🇧 United Kingdom, 🇳🇱 Netherlands, 🇦🇺 Australia, and more.
2. Processing Times
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
3. Estimated Delivery Times
- France: 4 to 7 business days
- United Kingdom (UK): 5 business days
- Netherlands: 5 business days
- Canada & USA: 7 to 12 business days
- Australia: 10 to 15 business days
- Other countries: Up to 15 business days depending on the destination
⚠️ Delivery times may vary depending on logistics and customs conditions.
4. Shipping Fees
Shipping fees are calculated at checkout based on your location and the weight of your order. Free shipping may be offered starting from a certain purchase amount (as stated on our website).
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your package in real time.
6. Incorrect or Incomplete Address
Please double-check your shipping address before placing your order. We cannot be held responsible for delays or lost packages due to incorrect or incomplete addresses.
7. Delivery Delays
In the event of an exceptional delay, our customer service team will inform you as soon as possible.
8. Questions?
Feel free to contact us with any questions regarding your shipment.
