Terms and Conditions of Sale

1. Purpose

These Terms and Conditions govern the sale of products between SOUL and any customer placing an order on our online store.

2. Products

All items are described and presented with the utmost accuracy. Product photos are for illustrative purposes only and may vary slightly from the actual product.

3. Prices

Prices are listed in your selected currency and include all applicable taxes. Shipping fees are calculated and displayed at checkout based on your location.

4. Orders

Placing an order confirms full acceptance of these Terms and Conditions. Once your order is confirmed, you will receive a confirmation email.

5. Payment

Payment is required immediately upon ordering. We accept major credit cards, PayPal, and other secure payment methods offered on our website.

6. Shipping

Shipping times are detailed in our Shipping Policy. SOUL is not responsible for delays caused by shipping providers.

7. Right of Withdrawal

You have 30 days  from the date of delivery to request a return or exchange. For more details, refer to our Return & Refund Policy.

8. Returns

Returned items must be unused, unworn, and in their original packaging. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

9. Liability

SOUL is not liable for indirect damages related to the use of the website or the purchase of products.

10. Personal Data

Your personal data is handled with strict confidentiality. For more information, please refer to our Privacy Policy.

11. Governing Law

These Terms are governed by the laws of the country where our business is registered. In case of a dispute, we will always seek an amicable resolution first.